Privacy Policy
GENERAL CONDITIONS
The privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of your user information. We may update this policy from time to time, so please check here frequently. Dream Ireland will not disclose identifiable user information to any third party without consent.
WHAT INFORMATION IS COLLECTED ABOUT YOU?
If you choose to make a booking through us we will collect details that you provide in relation to that booking. Information held is likely to include name, email address, postal address and/or phone number, information about people travelling with you, information about your booking and any additional information we may need to help meet your specific travel requirements.
If you are a Property Owner renting your holiday property with us, we will collect details including your name, email address, phone number, bank account details and details regarding the property you wish to rent with us.
We also collect website usage information. We do this using “cookies”. For further information about cookies and how we use them please see our Cookie Policy.
WHY DO WE COLLECT INFORMATION ABOUT YOU?
Information is collected in order to facilitate the reservation process between you the customer and the accommodation provider, to offer additional services to you where you consent to such offers and or to help us improve this process for your future use.
No other use is made of the collected information, in particular, the information is never passed to third parties.
HOW DO WE USE IT?
We take the utmost care to ensure that the personal information we obtain from you is not used in a way that you may be unaware of or not agreeable to. In the event you opt to provide us with this information, we will only use it for the purpose specified. Information collected on the website may be used to: make a booking with us, enter your email in our promotions, send marketing communications or surveys to you, respond to your questions or suggestions and to improve the quality of your visit to our site. If you own a property featured on our website, we will also use your bank account details to make payments to you.
If you make a booking with us, the owner or caretaker of the property or Hotel you are booked to stay at may require us to provide them with your phone number and/ or your email address so as to be able to make contact with you, if necessary, prior to your arrival. For this reason we will need to retain your information until your stay has been completed.
No other use is made of the collected information, in particular the information is never passed to third parties without permission
You can opt-out of any communication by emailing Dream Ireland at [email protected] or by calling our office on 064 66 41170 (+353 64 6641170).
WHO HAS ACCESS TO THIS INFORMATION?
- Dream Ireland employees
- Accommodation providers
- Legal authorities where authorised to do so
DATA ACCESS
You may request a copy of any personal information we hold about you. You can do this by emailing [email protected] or calling 064 66 41170 (+353 64 66 41170). You may request that incorrect data be amended, or alter your communications preferences at any time. Your requests for this type of access or amendment will be subject to the relevant data protection legislation.
SECURE RESERVATIONS
If you make an online reservation on our website, all information sent to this website is encrypted and protected against disclosure to third parties. Dream Ireland are certified as compliant with PCI DSS (Payment Card Industry Data Security Standards).
We have engaged Global Payments (Realex) to provide our credit card payment service. The credit card details page of Global Payments (Realex) is protected by powerful Secure Sockets Layer (SSL) encryption technology. SSL encrypts your name, credit card number and expiry date before they travel over the Internet. This makes doing business over the Internet as secure as purchasing by telephone. This ensures that your credit card details will remain completely confidential while in transit. SSL safe connection and secure transaction technology has effectively protected millions of Global Payments (Realex) customers who have transmitted their credit card numbers online and made a purchase.
Additionally, credit card usage is verified directly through a live secure connection with the banking system at time of debiting. This ensures that known stolen cards cannot be used and fraudulent transactions are minimised for consumer and hotel benefit. To view the Global Payments (Realex) privacy policy please click HERE.
PROTECTING YOUR INFORMATION
We want to ensure that visitors to our website feel confident about using the website to plan and book their accommodation. Dream Ireland is committed to protecting the information we collect. Dream Ireland has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Our Site is hosted in a secure environment. The Site servers/systems are configured with industry-standard firewalls. When you enter personal information during the reservation process, or during a customer email sign-up, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.
FUTURE CONTACT
We would like to send you information about our products and services. We may do this by post, telephone or email, unless you have told us that you do not wish to be contacted in this way.
If you would like to change any of your preferences relating to the way in which we may use your information, then please email [email protected] or contact us at Dream World Travel Ltd, The Lodge, Dromneveane, Kenmare, Co. Kerry, Ireland or call us on 064 66 41170 (+353 64 6641170).
CHILDREN'S PRIVACY & PARENTAL CONSENT
Please be aware that Dream Ireland has not designed this website for, nor does not intend for it to be used, by anyone under age of 18 years. Accordingly, this website should not be used by anyone under the age of 18 years. Our Privacy Policy prohibits us from accepting users who are under the age of 18 years. Dream Ireland specifically requests that persons under the age of 18 years do not use this website or submit or post information to the website. Should Dream Ireland inadvertently acquire personal information or other data from users under the age of 18 years, we will not knowingly provide this data to any third party for any purpose whatsoever, and any subsequent disclosure would be due to the fact that the user under age 18 years used the website and submitted personal information without solicitation by or permission from Dream Ireland.
LINKS PROVIDED TO OTHER SITES
Dream Ireland may provide links to a number of other web sites that we believe might offer you useful information and services. However, those sites may not follow the same Privacy Policy as the Dream Ireland. Therefore, we are not responsible for the Privacy Policies or the actions of any third parties, including without limitation, any website owners whose sites may be reached through this website. We urge you to contact the relevant parties controlling these third-party sites or accessing their online policies for the relevant information about their data collection practices and privacy policies before submitting any personal information or other sensitive data.
YOUR CONSENT TO THIS PRIVACY POLICY
Use of the website signifies your consent on your behalf and on behalf of others you are representing and whose information you submit (if any), to this online Privacy Policy and the terms of use of this website, including the collection and use of information by Dream Ireland, as described in this policy.
POLICY MODIFICATIONS
Dream Ireland reserves the right to change this Privacy Policy at any time and to publish changes without specific notification to the users of the Site.
CONTACTING DREAM IRELAND
In the event of you having any questions concerning this Privacy Policy or should you wish to request a copy of the information we hold about you, or make changes to it, then please contact Dream Ireland at 064 66 41170 (+353 64 6641170) or [email protected].
LEGAL INFORMATION FOR DREAM IRELAND HOLIDAY HOMES
Company Name: Dream World Travel Ltd
Company Registration Number: 360491
VAT Number: IE6380491A
Contact Phone No 064 66 41170 (+353 64 6641170)
Contact email [email protected]
